Terms of Use for aisecondwind.com

Effective Date: September 5, 2025

Welcome to aisecondwind.com (“Website”), operated by Second Wind HoldingsLLC, a Delaware limited liability company headquartered at 16192 Coastal Hwy,Lewes, DE 19958 (“we,” “us,” or “our”). These Terms of Use (“Terms”) governyour access to our Website and services. By using our Website, you agree tothese Terms. If you don’t agree, please do not use the Website.

1. Accessing the Website
• 1.1 Who Can Use. You must be 18 or older to use the Website. By accessing it,you confirm you meet this requirement.
• 1.2 Allowed Uses. Use the Website to explore our cutting-edge on-premiseAI solutions, API integrations, and AI agent services. Unauthorized uses, likehacking or IP theft, are strictly prohibited.
• 1.3 Accounts. Some features (e.g., client dashboards) require an account. Keepyour login details secure—you’re responsible for all account activity.

2. Our Services
• 2.1 What We Offer. We provide innovative AI consulting, including API con-nections and custom AI agents, detailed in our service packages (e.g., $20,000API Solutions, $50,000 AI Agent Creation). All engagements are governed byseparate Service Contracts and our Mutual Non-Disclosure Agreement (MNDA).
• 2.2 Payments. Payments are processed securely via trusted providers (e.g.,Stripe). You agree to provide accurate billing info and pay fees per agreed con-tracts.
• 2.3 Refunds. Refunds follow the terms of your Service Contract. Once AI con-sulting begins, services are non-refundable unless required by law.

3. Protecting Our Innovation
• 3.1 Our IP. All Website content (e.g., designs, AI demos, text) is owned by Sec-ond Wind Holdings LLC or Second Wind AI LLC. You may not copy, share, ormodify it without our written permission.
• 3.2 Your IP Rights. Custom AI solutions developed for you are governed bythe Service Contract, granting you usage rights while we retain proprietarytechnology.
• 3.3 Your Contributions. Feedback or inquiries you submit grant us a non-exclusive, royalty-free license to use for business purposes, respecting our Privacy Policy.1Terms and Privacy for aisecondwind.com

4. Your Privacy
• 4.1 Privacy Commitment. We prioritize your data security, as outlined in ourPrivacy Policy below, aligned with Delaware law and, if applicable, Washing-ton’s My Health My Data Act.

5. Our Responsibility
• 5.1 As-Is Service. The Website is provided “as is” without guarantees of unin-terrupted access or error-free performance.
• 5.2 Limited Liability. Our liability is capped at $100 or the amount you paidfor services, whichever is higher. We’re not responsible for indirect or conse-quential damages (e.g., lost profits).

6. Ending Access
• 6.1 Termination. We may suspend or terminate your access for violating theseTerms or at our discretion, without notice.
• 6.2 After Termination. Service Contract obligations survive termination. Stopusing the Website upon termination.

7. Resolving Disputes
• 7.1 Delaware Law. These Terms are governed by Delaware law, ensuring clearlegal protection.
• 7.2 Arbitration. Disputes will be resolved via arbitration in Delaware underAmerican Arbitration Association rules, except for urgent IP or data issues,which may go to court.

8. General Terms
• 8.1 Full Agreement. These Terms, our Privacy Policy, and Service Contractsform the complete agreement between you and us.
• 8.2 Updates. We may update these Terms, effective upon posting. Continueduse means you accept changes.
• 8.3 Contact Us. Reach out at connect@aisecondwind.com] with questions.




Privacy Policy for aisecondwind.com
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Effective Date: September 5, 2025

At Second Wind Holdings LLC, we’re committed to protecting your privacy withthe same rigor we apply to our on-premise AI solutions. This Privacy Policy ex-plains how we collect, use, and safeguard your data on aisecondwind.com (“Web-site”).

Terms and Privacy for aisecondwind.com

1. Data We Collect
• 1.1 Personal Data. We collect:– Contact info (name, email, phone) when you inquire, subscribe to newslet-ters, or create an account.– Billing details for service payments, securely processed via third-party plat-forms (e.g., Stripe).– Business data (e.g., system specs) shared during AI consulting, protected byour MNDA.
• 1.2 Usage Data. We gather:– Analytics (e.g., pages visited, session duration) via cookies and tools like GoogleAnalytics.– Device info (e.g., IP address, browser) for Website functionality and security.

2. How We Use Your Data
• 2.1 Purposes. We use data to:– Deliver innovative AI services (e.g., API integrations, AI agents).– Process payments and manage client relationships.– Send tailored marketing (e.g., AI insights) with your consent.– Optimize Website performance through analytics.– Meet legal requirements (e.g., Delaware and Washington privacy laws).• 2.2 Legal Grounds. We process data based on your consent, contract needs(e.g., Service Contracts), or legitimate interests (e.g., improving user experi-ence).

3. Sharing Your Data
• 3.1 Trusted Partners. We share data only with:– Service providers (e.g., Stripe, Google Analytics) bound by confidentiality.– Contractors (e.g., AI developers) under MNDA to protect IP and data.– Legal authorities if required by law.
• 3.2 No Data Sales. Your personal information is never sold to third parties.

4. Data Security
• 4.1 Robust Protection. We use state-of-the-art measures (e.g., encryption, se-cure servers) to safeguard data, prioritizing on-premise storage for client projects.
• 4.2 Breach Response. If a breach occurs, we’ll notify you within 72 hours, perapplicable laws (e.g., GDPR, WA’s My Health My Data Act).3Terms and Privacy for aisecondwind.com

5. Your Data Rights
• 5.1 Control Options. You can:– Access, correct, or delete your data by contacting [Your Email].– Opt out of marketing via unsubscribe links or [Your Email].– Limit data processing, where permitted by law.
• 5.2 Cookies. Manage cookies via browser settings; disabling may affect Web-site features.

6. Data Retention
• 6.1 Duration. We keep data only as needed (e.g., during active client projects)or as required by law (e.g., tax records for 7 years).
• 6.2 Deletion. We delete or anonymize data upon request or contract end, un-less legally required to retain it.

7. Global Data Transfers
• 7.1 Secure Transfers. For Washington operations or international clients, datatransfers comply with privacy standards (e.g., GDPR) using safeguards like Stan-dard Contractual Clauses.

8. Third-Party LinksOur Website may link to external sites (e.g., Stripe). We’re not responsible fortheir privacy practices—review their policies before sharing data.

9. No Children’s DataThe Website is not for users under 18. We do not knowingly collect children’sdata.

10. Policy UpdatesWe may update this Policy, effective upon posting. Significant changes will becommunicated via email or Website notice. Continued use means acceptance.

11. Get in TouchContact us at connect@aisecondwind.com or for questions or to exercise your rights.4